COVID-19
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DUE TO THE SITUATION CREATED BY COVID-19, WE ARE MUST FOLLOW A SERIES OF PROTOCOLS THAT THE GOVERNMENT WILL INDICATE US DEPENDING ON THE PHASE IN WHICH WE ARE FOUND AT EACH MOMENT.
SUCH PROTOCOLS WILL BE IMPLEMENTED AND CUSTOMERS WILL BE INFORMED DURING THE RESERVATION AND IF NOT POSSIBLE ON THEIR ARRIVAL AT THE ESTABLISHMENT.
1. THE USE OF THE MASK IS OBLIGATORY. THE CUSTOMER MUST COME WITH SUCH A MASK.
2. IF THE CUSTOMER HAS TO WAIT AT RECEPTION, HE HAS TO KEEP AT LEAST 2 METERS AWAY FROM THE CUSTOMER WHO PRECEDED HIM.
3. THE HAND WASHING WITH THE HYDROALCOHOLIC GEL TO BE FACILITATED AT THE ENTRANCE TO THE HOUSE IS OBLIGATORY. AND AFTER CARRYING OUT THE CHECK-IN, IT IS RECOMMENDED TO WASH IT AGAIN WITH GEL THAT WILL BE AT YOUR DISPOSAL ON RECEPTION.
4. PAYMENT BY CARD OR TRANSFER IS RECOMMENDED TO AVOID POSSIBLE BILLINGS.
5. THE BUFFET BREAKFAST IS SUPPRESSED AND THE CUSTOMER WILL BE AGREED WITH THE BREAKFAST TIME SO THAT THERE ARE MORE THAN 2 METERS OF DISTANCE BETWEEN THE TABLES BUSY AT THE TIME OF BREAKFAST.
6. THE POOL WILL BE OPEN FROM 05/26/2020 THROUGH 09/30/2020 INCLUDING AN ACTION PROTOCOL DETERMINED ACCORDING TO THE PHASE OF DESCALATION IN WHICH WE ARE.
7. ROOMS ARE TREATED WITH OZONE AND DISINFECTION PRODUCTS VIRUSED EACH TIME A NEW GUEST IS STAYING.
WE APPRECIATE YOU UNDERSTAND THE SITUATION.
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